Frequently Asked Questions
Everything you need to know about Ardell lashes and beauty essentials.
How many times can I reuse my Ardell lashes?
With proper care and cleaning, most Ardell lashes can be reused up to 5-10 times. Ensure you gently remove adhesive residue after each use and store them in their original tray.
Which lash adhesive should I use for best results?
We recommend using DUO adhesive, the world's best-selling lash glue, which is specifically formulated to work perfectly with all Ardell lash styles for a secure, all-day hold.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically range from 7-14 business days.
What is your return policy for beauty products?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return.
Are Ardell products cruelty-free?
Yes, Ardell is proud to be a cruelty-free brand. We do not test our products or ingredients on animals.
How do I choose the right lash style for my eye shape?
We offer a variety of styles from Natural to Wispies. For hooded eyes, try a style that is longer in the center; for almond eyes, almost any style works, but winged-out ends offer a beautiful cat-eye effect.