Returns & Exchanges

At Ardell, we want you to be completely satisfied with your lash and beauty purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to begin the process.

2

Pack Your Items

Carefully place the unused items in their original packaging to ensure they are protected during transit.

3

Label and Ship

Print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing